

About Bzz
Overview
Who is it for?
Restaurants, cafes, and food trucks looking to optimize wait times.
Problem
Restaurants often struggle with managing wait times and maximizing revenue during peak hours. Traditional systems can be costly and inefficient, leading to lost sales opportunities and customer dissatisfaction.
Solution
Bzz provides a digital waitlist and reservation system that allows guests to check in via QR code and track their wait in real-time. This reduces crowding at the host stand and keeps customers engaged with promotions while they wait, turning potential lost sales into upsell opportunities.
What makes it unique
Unlike competitors, Bzz charges a flat monthly fee with no per-cover fees. It offers a free tier for small businesses, making it accessible for various dining concepts. The platform also integrates in-wait marketing directly into the guest experience, enhancing upselling without additional costs.
FAQ
- How fast will I see a return on investment?
- If you serve just 20 waiting customers a day, upselling one extra item can cover your monthly subscription quickly.
- Is it worth it if I only have a few customers waiting?
- Yes, even low volume can benefit from turning wait time into marketing opportunities.
- Can I require customers to be at my venue to join the waitlist?
- Yes, you can enable Verified Presence to ensure guests are physically at your location.
- Can customers book tables online?
- Yes, Bzz includes a customizable Booking Page for online reservations.
- What payment methods do you accept?
- We accept all major credit cards through Stripe.
- Can I change plans later?
- Yes, you can upgrade or downgrade your plan anytime from your dashboard.
- Is there a contract or commitment?
- No, all plans are month-to-month with no penalties for cancellation.
- What does 'concurrent active buzzers' mean?
- It refers to the number of customers currently in your system waiting for a table.
- How do I set up my restaurant floor plan?
- You can use the drag-and-drop Floor Plan Editor during onboarding or in your settings.
- What if I need more than 25 concurrent buzzers?
- Custom enterprise plans are available for high-volume businesses.
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